Report the accident to your insurance company to get a Claim Number. Once you have that number, drop your vehicle off with us (or have it towed here). We will handle everything from this point forward.

Insurance adjusters only write estimates for visible, exterior damage. Our certified technicians completely disassemble the impacted areas to find hidden structural or mechanical issues. If we find hidden damage, we submit a Supplement Claim directly to your insurer with photographic evidence to get it approved.

Once your insurer approves the full repair blueprint, we order original manufacturer parts, repair the vehicle frame to factory specifications, and utilize digital color-matching paint technology to ensure a flawless finish.

3. Insurance Assistance FAQs for Collision Repair

Q: Do I need to get three different estimates for my insurance company?

A: No. You are not legally required to get multiple estimates. You only need to choose the shop you want to repair your vehicle. We will write a comprehensive, transparent estimate and negotiate the repair costs directly with your insurance company.

Q: What is a “Supplement” and why does it happen?

A: A supplement is a request for additional funds sent to your insurance company during the repair. It happens because it is impossible to see internal, structural damage (like bent frames or broken suspension parts) until the car’s bumper or body panels are fully removed. Don’t worry—we handle the paperwork and approvals for supplements directly so your repairs aren’t delayed.

Q: Will you help me secure a rental car?

A: Absolutely. If your insurance policy includes rental car coverage, we will coordinate directly with companies like Enterprise or Hertz to ensure a replacement vehicle is waiting for you at our shop when you drop your car off